Shangbo Sanitary Ware CO., LTD
Transportation policy
we are shipping items within 3-5 working days after payment is cleared except holidays. we are in China and the shipping time is normally 15-30 days except far country. please wait patiently and feel free to contact us if you have any questions.

if you do not have the items in due time, please contact us by E-mail or Trade Manager, we will solve the problem for you satisfactions.

Payment method

we accept Alipay, Western Union and Credit Card. we offer combine shipping if itmes are paid and shipped together. you can in the shopping cart to combine shipping, and send us a message, we will change the price for you.

Return Policy

in case of defective items or wrong items you have, we will resend or refund to you.

customers should inspect all items upon receipt and advise us within 3 working days if anythins are missing or damaged.

returns accepted within two weeks from delivery days for refund or store credit. we do not refund the shipping fee on returns that are non-defective. buyers are responsible for the shipping of returning items. we reserve the right to evaluate a 10% restocking fee if an item is found to be in good operating condition.

About taxation

you are subject to imported taxes, customs duties that may be imposed by your local customs office. we are not able to inform the due rate as it is from various countries and items.

Feedback

feedback is very important to us. please do us a favor to leave a 5 star positive feedback if you are happy with the order and the items. please do not in secret to leave us a negative feedback if you are not satisfied with the orders, but leave us a chance to solve it for you. we will do our best to satisfy you.

receive Address

please write your full name and home number in your shipping address when you make an order, because Russia has a new rule now, post office will not send the parcels to you if you do not write the full name. finally we do not take responsibility.